Important Information
Policies
To help make your stay at Columbia River Hotel, Ascend Hotel Collection in The Dalles as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Helpful policies designed to keep every stay organized and comfortable.
Understanding the policies at Columbia River Hotel, Ascend Hotel Collection The Dalles helps guests prepare for their visit. These guidelines help maintain comfortable rooms, efficient service, and a welcoming environment for travelers.
- Check-In and Check-Out
Check-in usually begins in the afternoon while check-out occurs in the late morning.
- Identification Requirement
Guests may need to provide valid government-issued identification and a payment card during check-in.
- Children and Extra Guests
Room occupancy limits depend on the selected room type and number of guests.
- Smoking Policy
Many rooms are designated non-smoking to maintain a comfortable indoor environment.
- Cancellation Policy
Cancellation policies vary depending on reservation type and booking conditions.